FREQUENTLY ASKED QUESTIONS

Shipping & Returns

If you wish to return your order, we will need to be notified of the return within 14 days of receiving your order.

  • Items must be in new condition and in original packaging
  • Non tire & wheel packages; Wheels must not be mounted and balanced or modified in any way (No exceptions, No Returns)
  • The following items cannot be returned (no exceptions):
  • (1) Customized items (custom painted, powder coated, custom drilled)
  • (2) Wheels that have been mounted
  • (3) Chrome chips on any chrome wheels
Refunds & Exchanges

REFUNDS

  • If a customer prefers a return for a refund and not an exchange, the merchandise must be returned in NEW condition (if the wheels have been mounted NO RETURNS). The customer will be charged 60% for the restocking fee + all shipping charges. The restocking fee will also apply to shipments that have been refused by the customer.

EXCHANGES

  • Keep your original packaging, merchandise must be securly repackaged exactly how they were packaged when shipped to the customer.
MANUFACTURER WARRANTY

All new wheels are covered by manufacturer 1 year basis warranty. The basic manufacturer warranty covers materials and workmanship only. All wheels must be inspected by the manufacturer before a credit or replacement can be issued.

  • If the wheel you purchased is no longer available, we can only credit you for the one (1) wheel that has the defect but not the other three (3) non-defective wheels.
  • The buyer is responsible for all return and replacement shipping charges.
  • The manufacturer obligations are limited under this warranty to repair or replacement at their option, without charge excluding freight if product is found to be defective.

This warranty does not apply to: wheels that have been damaged in transit, by accident, misuse or negligance, or that have been repaired or altered.